If you’re here, chances are good that you’re a busy parent, guardian, or other caregiver. So let’s get right to it then: we respect your privacy—and your child’s—and we’ve gone to great lengths to protect it. We’ll never sell your information and we invest in secure technology to keep your data safe. Read on to learn more.
And for your convenience, you can jump to any section by selecting the links below:
Our website is not directed at children under age 18, but is directed to their parents and other legal guardians with the right to provide the information required for our website (we call all of these people caregivers). Children are not eligible directly to use our service. If you are under age 18, please do not attempt to use our services or provide any personal information about yourself to us, but instead discuss with your parents or other caregivers why our services interest you. If we learn that we have collected personal information directly from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have received information directly from a child under age 18, please contact us at email@example.com.
Personal Information. We may collect and store the following personal information when you choose to register with Cognoa or communicate with us through our website or app:
Visitor Information. This is what we collect from users who have not registered with us yet:
Information We Collect When You Interact with our Website or App. As you use our website, app, or services, certain information may be collected through cookies, by navigating from page to page, or via third party tracking. This information includes:
And lastly, whether we collect personal information or anonymous information (information that does not identify you or your child) may depend on whether or not a user is logged in.
Caregiver Information. When it comes to authorized caregivers who sign up for our services, we use your information to:
From time to time, we may ask to use your information for research, training and other purposes. Your personal information that is not de-identified will only be used if you consent and only to the extent of your consent.
You can choose not to provide us with certain information, but this may limit the features of our website, app, or services. You can also opt out of receiving certain communications from us such as our newsletters and advertisements by emailing us at firstname.lastname@example.org. Please note that even if you opt-out, we may still send you some necessary communications.
If you submit a video of your child, we will score the video content by having one or more of our scoring technicians watch the video to complete their analysis, and we may have others review the results for quality assurance and other purposes related to your child’s scores.
In some cases, we may ask for your consent to add your Video Content to our Video Content Library, but we will not disclose the name of you or your Child in connection with your Video Content. Our use of our Video Content Library may include quality assurance efforts to enhance our scoring, correlation and other modeling and data analysis activities, and providing training, reference materials, demonstrations and other uses by us that are related to our business, but we will not provide access to your Video Content to any third party other than our subcontractors who have agreed to maintain your Video Content in confidence and only use it for their performance as our subcontractors.
Visitor Information. As a non-registered visitor on our website, we use your information to:
And as part of our business practices, planning, and research, we may also disclose anonymous information and de-identified information publicly without restriction, and we have no obligation to remove anonymous or de-identified information from our records.
Also keep in mind that when you click on certain links, you may leave our website or app. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements. You may also choose to provide information to other persons, and it is up to you to determine what is legal or appropriate to share.
We cannot verify, modify, or otherwise alter general visitor information and we will not verify, modify, or otherwise alter any registered user information without your consent. But we may correct any errors or modify any immaterial information at any time.
However, as a registered user, you can update your information through your account settings.
You can also request deletion of your personal information, but please note that we may be required (by law or otherwise) to keep some information and not delete it. Or in some cases, we may be required to keep information for a certain amount of time, in which case we will comply with your deletion request only after we have fulfilled such requirements.
The protected health information (as defined under HIPAA) in the system will be kept securely and encrypted. We implement reasonable physical, electronic, and managerial security methods that help protect against unauthorized access to personal information. However, we must acknowledge that there are risks inherent in sharing information, and while we try to protect your personal information, we cannot ensure or guarantee the security of information you transmit to us. As a result, you provide any information to us at your own risk.
If you experience any security violations while using our website or app, please let us know by sending an email to email@example.com.
In accordance with the Do-Not-Track amendments to the California Online Privacy Protection Act, we inform you that we do not currently respond to “do not track” signals or similar messages from your browser.
Date of last revision: October 2, 2014.